How do I clean my Primo water dispenser?



Regular maintenance and cleaning of your Primo water dispenser are essential to ensure the freshness and cleanliness of the water it dispenses. Cleaning the dispenser not only helps maintain optimal performance but also promotes the safety and enjoyment of every drink. In this comprehensive guide, we will provide a step-by-step process for cleaning your Primo water dispenser effectively. From gathering the necessary supplies to addressing various components of the dispenser, we will cover all the essentials to leave your dispenser sparkling clean and ready for use.

water dispenser

How do I clean my Primo water dispenser?

Gather Cleaning Supplies

1.1. Mild Soap or Cleaner

Choose a mild soap or cleaner suitable for cleaning water dispensers. Avoid using harsh chemicals or abrasive cleaners as they may damage the dispenser’s components.


1.2. Soft Cloth or Sponge

Select a soft cloth or sponge to use for cleaning. Avoid using abrasive materials that may scratch or damage the surfaces of the dispenser.


1.3. Scrub Brush or Toothbrush (Optional)

For hard-to-reach areas or stubborn dirt, you may find it useful to have a small scrub brush or toothbrush to assist with cleaning.


1.4. Vinegar or Lemon Juice (Optional)

Vinegar or lemon juice can be used as natural cleaners to remove mineral deposits or stains. These options are particularly effective for cleaning the drip tray or other areas where water accumulates.


1.5. Clean Water

Ensure you have access to clean water for rinsing and flushing the various components of the dispenser.


Unplug and Empty the Dispenser

2.1. Power Down the Dispenser

Before starting the cleaning process, unplug the Primo water dispenser to ensure your safety. This step prevents any electrical hazards while handling water and cleaning solutions.


2.2. Empty the Water Bottle

Remove the water bottle from the dispenser. Empty any remaining water into a sink or drain.


2.3. Drain the Reservoir

Dispense any remaining water from the reservoir. Place a cup or container underneath the spout and press the dispensing buttons to empty the reservoir completely.


Cleaning the Exterior

3.1. Prepare the Cleaning Solution

Mix a small amount of mild soap or cleaner with warm water in a bowl or container. Ensure the solution is properly diluted according to the manufacturer’s instructions.


3.2. Dampen the Cloth or Sponge

Dip the soft cloth or sponge into the cleaning solution, wringing out any excess liquid. The cloth should be damp, not soaked.


3.3. Wipe the Exterior Surfaces

Gently wipe the exterior surfaces of the Primo water dispenser using the cloth or sponge. Pay attention to areas that are prone to fingerprints, spills, or dirt accumulation. This includes the front panel, sides, top, and any buttons or control panels.


3.4. Rinse with Clean Water

After cleaning, rinse the cloth or sponge with clean water. Wipe the exterior surfaces again, this time using only water to remove any residual cleaning solution. Ensure that all cleaning residue is removed from the dispenser.


3.5. Dry the Exterior

After rinsing, use a dry cloth or towel to wipe down the exterior surfaces, ensuring they are thoroughly dried.


Cleaning the Drip Tray and Water Basin

4.1. Remove the Drip Tray and Water Basin

Carefully detach the drip tray and water basin from the dispenser. These components may be removable for easy cleaning.


4.2. Soak in Cleaning Solution (Optional)

If the drip tray or water basin is particularly dirty, you may choose to soak them in a solution of mild soap and warm water. Allow them to sit for a few minutes to loosen any grime or stains.


4.3. Scrub and Rinse

Using a soft cloth or sponge, gently scrub the drip tray and water basin to remove any dirt or residue. Pay attention to corners or crevices where buildup may occur.


4.4. Rinse and Dry

Thoroughly rinse the drip tray and water basin with clean water to remove any cleaning solution or debris. Allow them to air dry completely before reattaching them to the dispenser.


Cleaning the Internal Components

5.1. Open the Dispenser

If applicable, open the door or panel on the front of the dispenser to access the internal components.


5.2. Clean the Faucet

Using a soft cloth or sponge, wipe down the faucet or spigot inside the dispenser. Pay attention to the area where water is dispensed, ensuring it is free from any contaminants or residue.


5.3. Rinse and Flush

Flush the dispenser by running clean water through the faucet for a few minutes. This flushes out any remaining cleaning solution or debris from the internal system.


5.4. Dry the Internal Components

Use a clean, dry cloth to wipe down the internal components, ensuring they are completely dry before closing the dispenser.


Reassembling and Final Steps

6.1. Reattach Components

Place the cleaned drip tray and water basin back into their respective positions in the dispenser. Ensure they are securely in place.


6.2. Insert a Fresh Water Bottle

Insert a new, full water bottle into the dispenser, aligning it properly with the spout or nozzle.


6.3. Plug in and Power On

Once all the components are reassembled, plug in the Primo water dispenser and turn it on. This prepares it for use with clean water.


6.4. Prime the Dispenser (If Required)

If your Primo dispenser requires priming after cleaning or bottle replacement, follow the manufacturer’s instructions for priming. This ensures that any air trapped in the lines is released before the dispenser is ready for use.


Regular Maintenance and Cleaning Schedule

7.1. Frequency of Cleaning

To maintain optimal performance and cleanliness, it is recommended to clean your Primo water dispenser every 1-3 months. However, factors such as usage, the quality of the water source, and the presence of any visual dirt or residue may influence the cleaning frequency.


7.2. Reminder and Schedule

Create a regular maintenance and cleaning schedule to remind yourself when it is time to clean the dispenser. Set a reminder in your calendar or use a smartphone app to ensure you stay on top of the cleaning routine.


7.3. Replacement Filters

If your Primo water dispenser has a filtration system, refer to the manufacturer’s instructions regarding the recommended schedule for replacing filters. Following the recommended filter replacement schedule helps maintain water quality and keeps your dispenser functioning optimally.



Cleaning your Primo water dispenser is crucial for maintaining optimal performance, water quality, and overall enjoyment of clean and refreshing water. By following this step-by-step guide, you can effectively clean all the components and surfaces of your dispenser. Regular cleaning, following a maintenance schedule, and adhering to the manufacturer’s instructions for specific models ensure a continuous and reliable supply of fresh, clean water from your Primo water dispenser.

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